Vacature Customer Service Order Admin Employee in weert
Office hours - voor één van onze relaties
Wat ga je doen?
Order entry | Weert | International company | Fulltime | Customer service | Order administration |
Are you experienced in the field of customer service and order administration and highly motivated to provide excellent service? Are you fulltime available and looking for a job in the area of Weert? Then we have a great job opportunity for you. For our client, an international company located in Weert, we're looking for a Read the following job description for further information!
In this job you work with 3 colleagues in the order administration department. You'll be responsible for the entire order management process within the customer service. The primary language used in the organization is English. You can expect to perform the following tasks:
Archive all process and required documents;
Daily releases of repair and replacement orders to the warehouse;
Daily follow op on red card issues, customer complaints and take action on workflows and pending issues;
Ensure a flawless operation with focus on continuous improvement of customer satisfaction;
Ensure correct documentation for all return shipments;
Entering orders into systems
Managing outstanding orders
Providing information to customers
During your day, you will be in contact with colleagues in different departments, including planning, the warehouse, and the back office. The Customer Service team in Weert functions as a Centre of Excellence, which means that your initiative is highly valued! The atmosphere within the team is informal and pleasant, and you will be offered plenty of opportunities to further develop your skills!
Wat vragen wij?
Available for 40 hours, less is not an option;
3 years of experience in customer service or administration is an advantage;
You like to work with targets and KPI's;
Good knowledge of the Dutch and English language. Other languages are an advantage;
Experienced in working with MS Office, MS Dynamics and Oracle;
Able to work in an international, multi-cultural environment;
You are willing to travel to Weert for work and preferably live in the Weert area.
We're offering a good salary, between EUR 2443 and 2865 gross per month, according to your experience and education. In agreement, you will start work as soon as possible.
Are you interested in this job? Then I hope to hear from you soon!