Vacature Customer service representative in houten

Dagdienst - bij DHL Freight Houten

Logistiek Uitzendkracht 40 u/p.wk. (Fulltime) Dagdienst

Do you have strong communication skills and are you looking for a challenge in the logistics industry? Or do you want to take steps and find a job with plenty of opportunities for growth?

The job as a Customer Service Representative offers all of these possibilities and more!

As a Customer Service Representative, you and your team are responsible for serving the business customers that are primarily located in the Benelux. It is an all-round position in which you will be dealing with communication, commercial, and administrative tasks.

Your responsibilities will include:

  • Daily communication with customers about shipments and all related matters,
  • You have an alert function in the area of shipments. You act proactively and inform the customer as needed about the status of the shipment,
  • You act with a commercial perspective on the matter. You approach customers to improve customer satisfaction and record your findings in a report.
  • Salary of €2600,- to €3200,-, depending on experience,
  • 25 vacation days and the possibility to buy more,
  • Possibility to work from home by agreement,
  • A personal budget that you can spend as you choose,
  • A sustainable and vitality employability budget,
  • Good pension provisions,
  • Collective health insurance,
  • Company-specific collective labor agreement (CLA),
  • Extra benefits such as discounts on fun outings and/or products of your choice,
  • Room for personal development through various training opportunities.

Profiel en vaardigheden

  • +/- 3 years of experience in a customer-oriented support role, such as customer service or account manager, preferably in a logistics environment,
  • You are an enthusiastic person who likes variation,
  • You are customer-oriented and you think in solutions,
  • Excellent knowledge of the English language,
  • Minimum level of B1 Dutch
  • Knowledge of SAP and Excel.

Are you interested in this vacancy? Apply directly or contact us!

We are now also available via WhatsApp!

Solliciteer direct
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Interesse in deze vacature?

employee_profile_picture Alessandro Pekdemir Consultant
Alessandro Pekdemir
Solliciteer direct

Reykjavikstraat 1
3543KB Utrecht
 +31 307 99 85 90

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