Vacature Customer service representative in houten
Dagdienst - bij DHL Freight Houten
Logistiek Uitzendkracht 40 u/p.wk. (Fulltime) Dagdienst
Do you have strong communication skills and are you looking for a challenge in the logistics industry? Or do you want to take steps and find a job with plenty of opportunities for growth?
The job as a Customer Service Representative offers all of these possibilities and more!
As a Customer Service Representative, you and your team are responsible for serving the business customers that are primarily located in the Benelux. It is an all-round position in which you will be dealing with communication, commercial, and administrative tasks.
Your responsibilities will include:
- Daily communication with customers about shipments and all related matters,
- You have an alert function in the area of shipments. You act proactively and inform the customer as needed about the status of the shipment,
- You act with a commercial perspective on the matter. You approach customers to improve customer satisfaction and record your findings in a report.
- Salary of €2600,- to €3200,-, depending on experience,
- 25 vacation days and the possibility to buy more,
- Possibility to work from home by agreement,
- A personal budget that you can spend as you choose,
- A sustainable and vitality employability budget,
- Good pension provisions,
- Collective health insurance,
- Company-specific collective labor agreement (CLA),
- Extra benefits such as discounts on fun outings and/or products of your choice,
- Room for personal development through various training opportunities.
Profiel en vaardigheden
- +/- 3 years of experience in a customer-oriented support role, such as customer service or account manager, preferably in a logistics environment,
- You are an enthusiastic person who likes variation,
- You are customer-oriented and you think in solutions,
- Excellent knowledge of the English language,
- Minimum level of B1 Dutch
- Knowledge of SAP and Excel.
Are you interested in this vacancy? Apply directly or contact us!
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+31 307 99 85 90
+31 307 99 85 90