Vacature Customer service representative in houten

Functieomschrijving

Do you have strong communication skills and are you looking for a challenge in the logistics industry? Or do you want to take steps and find a job with plenty of opportunities for growth?

The job as a Customer Service Representative offers all of these possibilities and more!

As a Customer Service Representative, you and your team are responsible for serving the business customers that are primarily located in the Benelux. It is an all-round position in which you will be dealing with communication, commercial, and administrative tasks.

Your responsibilities will include:

• Daily communication with customers about shipments and all related matters,
• You have an alert function in the area of shipments. You act proactively and inform the customer as needed about the status of the shipment,
• You act with a commercial perspective on the matter. You approach customers to improve customer satisfaction and record your findings in a report.

Aanbod

• Salary of €2600,- to €3200,-, depending on experience,
• 25 vacation days and the possibility to buy more,
• Possibility to work from home by agreement,
• A personal budget that you can spend as you choose,
• A sustainable and vitality employability budget,
• Good pension provisions,
• Collective health insurance,
• Company-specific collective labor agreement (CLA),
• Extra benefits such as discounts on fun outings and/or products of your choice,
• Room for personal development through various training opportunities.

Profiel en vaardigheden

• +/- 3 years of experience in a customer-oriented support role, such as customer service or account manager, preferably in a logistics environment,
• You are an enthusiastic person who likes variation,
• You are customer-oriented and you think in solutions,
• Excellent knowledge of the English language,
• Minimum level of B1 Dutch
• Knowledge of SAP and Excel.

Are you interested in this vacancy? Apply directly or contact us!

We are now also available via WhatsApp!

https://wa.me/31657387095