Finance, sales, fulltime, DHL, projectmanagement, Maastricht, business, customer satisfaction, master, bachelor, international business, maastricht city, large account, Maastricht jobs, DHL Finance Services, single point of contact, order to cash

Vacature European Key Account Expert in maastricht

bij DHL Finance Services BV (EFSS)
Office Werving & selectie 38 (Fulltime)
Wat ga je doen?

Your business area
As a (Junior) European Key Account Desk Expert you are the single point of contact for some of DHL’s largest and most complex multinational customers. You build and maintain strong relations with these customers to secure an outstanding end-to-end ‘order to cash’ process, guaranteeing a continuous cash flow combined with high customer satisfaction. In case of customer issues that impact the ‘order to cash’ process, you are the case owner and linking pin between various customer and DHL functions to analyze, clarify and structurally resolve these issues.

What do we offer?

  We are a customer focused company working with a Global customer base;
  Cooperating with our sales forces in countries worldwide;
  Multi-cultural team;
  Mid and long term career opportunities (global scope);
  Fulltime opportunity.

Wat vragen wij?

  Bachelor or Master Degree. Preferably in Finance, Sales, Business analytics or associated
  At least 3 years of work experience at Bachelor level in a related field (e.g. Finance, Sales, Business Analyst, Customer Service) - strong preference for candidates with experience in multiple fields (e.g. Collections, Query Handling, Billing, Customer Service, Sales)
  Ambitious and highly interested in a career in the most international company
  Experience with multi-million portfolios and international sensitive customers
  Strong English language skills and mastery of at least one other European language
  Strong communication skills, great customer orientation and empathy.
  Analytical skills and the ability to translate analysis into proposals for improvement
  Proven project management skills
  Experience in Microsoft Office, especially Excel and Power Point

Do you want to apply?
Are you interested and do you meet the requirements? Then click on the button apply and we will contact you as soon as possible

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Vragen over deze vacature ?

employee_profile_picture Ellis Caubo Senior Intercedente


Ellis Caubo
Senior Intercedente


Maastricht Office
Stationsstraat 7
6221 BM Maastricht
 +31(0)43 350 62 40

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